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FAQs
Help Center
Order Processing
Our order processing time takes approximately 1-3 business days. Once your order is shipped, you will receive a confirmation email with tracking information to monitor the delivery status.
Returns & Exchanges
We accept returns and exchanges within 30 days of purchase. Items must be in original condition with tags attached. Please contact our customer service team to initiate the return process.
Product Care Instructions
To ensure the longevity and glow intensity of our soft beads, avoid exposure to direct sunlight and high temperatures. Gently clean with a soft cloth and store in a cool, dark place when not in use.
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